The commitments that matter most
What we collect
| Your answers | Responses to questionnaire items — views on money, family, children, career, living arrangements and daily life, including what you understand your partner's views to be. |
|---|---|
| Account details | Email address, and mobile number if you provide one. A name only if you choose to give one. |
| Order and payment records | What you bought, when, and the transaction reference from our payment provider. We never see or store your full card details. |
| Your reports | The generated report and the result it was built from. |
| Technical data | IP address, browser and device type, and pages visited, used for security and to keep the service working. |
| Analytics | Aggregated usage — how many people started or completed a questionnaire. Never individual answers. See below. |
We do not ask for your caste, religion as an identity marker, sexual orientation, health records, or government identity numbers, and you should not send them to us.
Answers you give before paying
You answer the questionnaire before you are asked to pay, so we hold answers from people who never become customers. We treat those exactly as carefully as a customer's.
- They are stored against an anonymous session, not a named account, until you create one or pay.
- They are used only to score your result and let you resume where you left off.
- If you never pay, they are deleted automatically — see retention below.
- They are never used for advertising, profiling, or sold to anyone.
Why we hold it
- To produce the report you asked for. This is the main reason and the answers have no other purpose.
- To let you sign in, return to an unfinished questionnaire, and re-read past reports.
- To take payment and keep the financial records the law requires.
- To keep the service secure and diagnose faults.
- To improve the methodology using aggregated, de-identified patterns — never individual answers tied to a person.
What we never do
- We never sell or rent your personal data.
- We never send answers, scores, findings or report content to advertising or analytics platforms. Conversion tracking receives only that a purchase happened, its value, and an internal order reference.
- We never show your answers to your partner. At higher tiers where both people answer, each person's individual responses stay private — the report shows where you align and differ, not a transcript.
- We never publish, share or use your report as an example without your explicit, specific consent.
- We never use your answers to train a third party's AI model.
AI processing
Your scores and findings are calculated by our own software. We then use an AI language service to write the explanatory text around those results.
- Only the information needed to explain your result is sent — the calculated findings and the specific answers they rest on.
- Your name, email, phone number and payment details are never sent.
- We use providers contractually bound not to train models on the content we send.
Who we share it with
Only service providers who need it to run the service, each bound to protect it:
| Hosting and database | Stores your account, answers and reports securely. |
|---|---|
| Payment provider | Processes payment. Receives what is needed for the transaction, never your answers. |
| AI language service | Writes report text. Receives findings, never your identity. |
| Email provider | Delivers your report and service notices. |
| Analytics | Receives aggregated usage events only. Never answers or report content. |
We may also disclose data where the law requires it, or to protect against fraud or a serious risk to someone's safety.
How long we keep it
| Unpaid, abandoned answers | Deleted 30 days after you last touched them. If you never return, they go. |
|---|---|
| Unpaid, completed answers | Deleted 90 days after completion if you do not purchase, so you have time to come back and buy. |
| Paid reports and their answers | Kept while your account is open, so you can re-read them. Deleted with your account. |
| Payment and tax records | Kept as long as financial law requires, even after account deletion. These contain transaction details, not your answers. |
| Security logs | Kept up to 12 months, then deleted. |
Your rights
- Access — get a copy of what we hold about you.
- Correction — fix anything inaccurate.
- Deletion — delete your account and data, subject only to records the law requires us to keep.
- Withdraw consent — for anything you opted into, such as marketing email.
- Complain — to us first, and to the relevant data protection authority if we do not resolve it.
Email privacy@beforeyoudecide.in from your registered address. We respond within 30 days.
How we protect it
- Encrypted in transit and at rest.
- Database-level access rules so a signed-in user can reach only their own records.
- Uploaded files held in private storage, reachable only through short-lived authorised links.
- Staff access limited to those who need it, and logged.
- No security is perfect. If a breach affects you, we will tell you and the relevant authority as the law requires.
Cookies
We use cookies necessary to keep you signed in and your session intact, plus analytics cookies to understand aggregate usage. Analytics cookies can be declined without losing access to the service.
Children
The service is for adults aged 18 and over. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it.
Changes
We may update this policy. The date above shows when it last changed. Material changes affecting how we use your data will be notified to registered users.
Contact
[REGISTERED ENTITY NAME — TO BE COMPLETED]
[REGISTERED ADDRESS — TO BE COMPLETED]
Privacy: privacy@beforeyoudecide.in
Grievance Officer: [NAME AND CONTACT — TO BE COMPLETED]
See also our Terms and Refund Policy.